Every channel
One agent, every channel
Website chat, SMS, Instagram, email and voice. Your customer picks where to talk, and the agent answers right there.
IAatendeAgents as a Service
Serves. Sells.
Never sleeps.
IAatende puts a team of AI agents to work for you. It works for a business, for the self-employed and for anyone who handles customers alone. The agents answer your customers wherever they wrote, find out what they need, send the quote and book the job. You just show up to do the work.
Answers onWebsite chatWhatsAppSMSInstagramFacebookMessengerTikTokEmailVoice
Your customers' data belongs to you. It is encrypted and follows US and Brazilian privacy laws. Nothing is sold, and nothing is used to train AI.
What a receptionist costs
Receptionist, average pay per month
$3,553
/ R$1,888
Washington area / BrazilIAatende Essential, per month$ 499$299
62% of calls to small businesses go unanswered. Every one of them is a client calling your competitor next.
Sources: BLS, May 2025, Washington area ($42,630 a year); CAGED, August 2025 to July 2026 (Brazil).
9 secondsThat is how long IAatende takes to answer the first message, day or night.
18 agentsOne team split into admin, sales, marketing and operations. Every agent has a goal tied to your revenue.
Your client writes "preciso de um estimate para minha house no weekend" and the agent answers the same way, without stalling and without asking them to repeat it.
02 · How it works
You don't run anything. The agents do the work.
They answer, figure out what your customer wants, book the job and close the sale.
Three languages
Understands mixed languages
Portuguese, English and Spanish in the same sentence. It talks like someone who lives here, not like a translation.
Results
Every agent has a goal
Customers who come back, quotes that turn into sales, average sale value. You can check each agent's number.
Security
Your data is yours
Encrypted from start to finish. Never sold, never shared, never used to train AI.
You stay in charge
When it matters, the conversation comes to you
If the agent can't solve it, it hands you the conversation with a summary. Your customer won't notice the switch.
48 hours
Live in two days
You connect your channels, explain how your business works, and within 48 hours the agents are answering.
03 · The brain
A brain that is yours alone. It talks, listens and remembers.
You get your own brain. It keeps your prices, your rules, your calendar and every conversation with every customer. The eighteen agents work from that brain, and nothing of yours ever mixes with another business.
01
Talks
Natural voice and text in English, Portuguese and Spanish. No menus, no robotic tone.
02
Converses
Website chat, WhatsApp, SMS, Instagram, Facebook, Messenger, TikTok and email. Your customer picks the channel, and the brain keeps up.
03
Listens
Transcribes voice notes and calls, understands accents and mixed languages, and picks up what your customer really needs.
04
Remembers everything
Every message, quote, appointment and preference goes into the customer's record. If they switch channels, the conversation picks up where it left off.
05
Learns your script
Prices, service areas, rules, opening hours and tone of voice. It answers the way you would.
06
Calls you
When it can't solve something, it hands you the conversation with a summary. Your customer won't notice the switch.
It is the same structure that already serves political campaigns in Brazil, now working for service businesses in the US.
04 · The team
Your AI team
These six agents start working on day one. The full team, with eighteen agents and four departments, is one click away on the org chart.
Lyra
Sales · Reception
Gets every message from website chat, SMS, Instagram and email. Answers in nine seconds, any time of day.
Goal: Contacts answered · First reply time
Rian
Sales · Closing
Finds out what your customer wants, sends the quote and follows up until there is a yes or a no. No customer is left waiting in the inbox.
Goal: Contacts that become quotes · Time to close
Zoe
Operations · Booking
Works with Google Calendar and Calendly. Books, confirms and reminds your customer the day before. Missed appointments drop 40% in the first month.
Goal: Missed appointments · 24-hour confirmation
Lex
Admin · Legal
Makes sure every text goes only to people who agreed to receive it, as the TCPA requires, keeps a record of that consent and handles data deletion requests under the CCPA and the LGPD.
Goal: No legal notices
Aura
Marketing · Reputation
Keeps track of your Google reviews and answers them. Your star rating decides who gets called first in your area.
Goal: Star rating · Reviews per month
Vox
Sales · Voice
Answers the phone with a natural voice in under three seconds. Your customer hears a person, not a menu.
Goal: Calls resolved · Customer satisfaction
Above all of them sits Atlas, the coordinator. Atlas decides who answers, keeps deadlines on track and reports back to you. No agent talks to a customer on its own.
See the org chart05 · How the operation is organised
The company that runs itself
One coordinator, four departments and eighteen agents. Click Atlas to talk to the operation, or click a department to see what it does.
06 · Built for your industry
Every trade gets its own script, built around how your customers buy.
House cleaning
Fewer missed appointments. Automatic quotes by room and zip code.
Landscaping
Three times faster replies to new customers. Automatic seasonal campaigns.
Construction and painting
Lower cost than a receptionist. First contact handled in two languages.
Immigration law
Faster first review of each case. The agent understands the case before the lawyer steps in.
Beauty and aesthetics
A full calendar while you sleep. Reminders and messages that bring clients back.
Clinics
Fewer missed appointments. Automatic intake questions, and the patient confirms the day before.
Other services
Salons, pet care, accounting, insurance, real estate. If you serve customers, the agent learns your script.
07 · Pricing
One monthly price. No setup fee.
Setup and activation included. Billing is annual, with 12 months paid upfront by card. Cancel anytime, no penalty.
Essential
$299
per month · billed annually
Web chat and messaging. For businesses serving clients who speak Portuguese and Spanish.
- Web chat widget
- Messaging channel of your choice
- Portuguese, Spanish and English
- 500 conversations per month
- 2 agents: reception and sales
- Setup included
- Direct support in English, Spanish or Portuguese
AdvancedMost popular
$499
per month · billed annually
Adds text messages for US customers, scheduling and social media messages.
- Everything in Essential
- Text messages for US customers, in English
- Instagram and Facebook messages
- Scheduling agent
- 2,000 conversations per month
- 4 AI agents
- Priority setup and support in all three languages
Enterprise
$999
per month · billed annually
The whole operation automated. Every agent, every channel, no cap on conversations.
- Everything in Advanced
- All 18 agents, across the four departments
- All channels, with 350 voice minutes a month
- Unlimited conversations
- Reputation, estimates and collections
- Setup tailored to your trade
- Direct line to the founder
Voice, billed separately
Voice has a real cost: every minute of a call costs us too. So billing is transparent, and you only pay for what you use. It works with any plan, and Enterprise already includes the first 350 minutes.
Natural voiceAnswers in under 3 secondsAny plan
$0.19per minute, pay as you go · 300-minute pack for $49, which is $0.16 a minuteAdd voice
08 · FAQ
Questions
Do I need technical knowledge to set up IAatende?
No. The IAatende team handles the whole setup. You connect your channels, explain how your business works, and within 48 hours your agents are live. You don't need to write any code.
Does it really understand Portuguese and English mixed together?
Yes, and that is what sets it apart. The agent understands "preciso de um estimate para minha house no weekend" or "aceita Zelle?" without missing a beat.
What happens when the AI cannot answer?
The agent passes the conversation to you or someone on your team, with a full summary. You take over, and your customer never notices the switch.
Is there a contract? Can I cancel at any time?
No long-term commitment. Cancel anytime, no penalty. The first cycle is billed annually, 12 months upfront by card, and already includes setup and activation.
Who owns the data?
You do. IAatende never sells, shares or profits from your conversations. Everything is encrypted. Text messages only go to people who agreed to receive them, as the TCPA requires, and we follow the CCPA and the LGPD: ask for deletion and your data is erased.